Shipping policy

Shipping Policy

Thank you for shopping with Surogya.

Order Processing

All orders are processed within 1–2 working days after confirmation. Orders are not processed on Sundays or public holidays.

Shipping Time

We deliver orders across India within 3–7 working days. Delivery time may vary depending on your location.

Shipping Charges

Shipping charges, if any, will be displayed at checkout before placing the order. We may offer free shipping on selected products or offers.

Cash on Delivery (COD)

Cash on Delivery is available on selected orders. Additional charges may apply for COD orders.

Order Tracking

Once your order is shipped, you will receive a tracking link via SMS or email to track your order status.

Delays

While we try to deliver your order on time, delays may occur due to unforeseen circumstances such as weather conditions, courier issues, or high demand.

Incorrect Address

Please ensure that the shipping address is correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.

If you have any questions regarding shipping, please contact us:

Email: surogya5@gmail.com

Address: Vill-AJNERA, Ballia, UP, 277302, India